SHIPPING & RETURNS
SHIPPING POLICY
Orders ship from our facility in the order they were received. Typical processing time is 1-3 days from receipt of order. Please confirm that your shipping address is correct to avoid delivery issues. Please use additional address lines for important shipment details such as apt. #, gate or access codes. Be sure to check your shipping confirmation email to track your package.
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We currently ship to the contiguous 48 states, APO/FPO, Alaska, Hawaii and Canada.
FREE shipping is via USPS Ground Advantage 1st Class to the 48 continuous States ONLY. Shipping time is 3 to 5 business days. You may ship via USPS Priority shipping however you must pay the entire cost of shipping if you choose this faster option. Please reach out to us via contact and we will arrange USPS Priority Shipping.
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Delivery to APO, FPO, AK or HI:
Shipping Price Ranges from $5.50 to $10.50 depending on weight and zone.
Shipping time is 3 to 5 business days using USPS Ground Advantage 1st Class.
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Delivery to Canada:
Shipping Price Ranges from $12.50 to $19.50 depending on weight and zone.
Shipping time is 1 to 3 weeks.
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All domestic or international mail shipped is tracked even at the lowest rate of USPS Ground Advantage First Class mail.
RETURN & EXCHANGE POLICY
We want you to be satisfied with your purchase. You have 14 days from date of receipt to return or exchange your item if you decide that you will not use the product. Returns with-in 14 days (minus shipping and handling) will be refunded. Damaged orders will be reshipped or a store credit can be applied to your account. All returns or refunds must be authorized by Aparascent. Returns, refunds and replacements are not possible after 14 days. Please email us at info@aparascent.com to obtain authorization for a return, refund or replacement and we will reply as soon as we can.
